MXENEAI Software Design House
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Software for your business operations.

Explore the capabilities, processes and requirements of each product. The diagrams show how tasks progress and where people review and approve them.

The specialist applications share a platform and a record of the people and organisations you deal with. MXENE AI brings together knowledge, agents and analysis in an environment of its own.

How your data is handled
Customer relationshipsFor sales, service and marketing teams

Sales and service with a shared customer record.

Manage leads, opportunities and support cases together, with AI agents assisting routine tasks.

Customer historyThe conversationThe quoteThe support caseDraft replyWaiting for your review
Illustrated example

Product scopeSuitability depends on your sales and service processes and existing systems.

Discuss customer relationships
Customer correspondencecustomer history informs the replyCustomer recordconversation, quote, caseONE HISTORY1AI agentdrafts the replyDRAFTS2A personreads, decides, sendsDECIDES3The replyon the recordRECORDED4reads historydraft onlysent by a personevery action recordedAn agent drafts; a person reviews and sends.The agent acts within that person's own permissionsand logs every action for review.Customer correspondencecustomer history informs the replyCustomer recordconversation, quote, caseONE HISTORY1AI agentdrafts the replyDRAFTS2A personreads, decides, sendsDECIDES3The replyon the recordRECORDED4reads historydraft onlysent by a personevery action recordedAn agent drafts; a person reviews and sends.The agent acts within that person's ownpermissions and logs every action.

Customer correspondence

customer history informs the reply

ONE HISTORYCustomer recordconversation, quote, case

reads history → AI agent

DRAFTSAI agentdrafts the reply

draft only → A person

DECIDESA personreads, decides, sends

sent by a person → The reply

RECORDEDThe replyon the record

every action recorded → Customer record

An agent drafts; a person reviews and sends.The agent acts within that person's own permissions and logs every action for review.

How sales and service use the customer record
Scope and access

Conversations, quotes and support cases are linked to the customer record. Sales and service teams can review previous interactions before replying or following up.

AI agents draft replies, summarise records, help qualify a lead and route a request to the right place. They act within the user’s own permissions and log every action for review.

  • Sales pipelines
  • Customer service
  • Campaigns
  • AI assistance

Existing users sign in Access requires an account and the right permissions.

Digital Real EstateFor project teams, consultants and contractors

Manage project documents from design to handover.

Drawings, submittals, reviews and cost decisions, kept together from design through handover.

Revision historyCurrent drawingReview remarkKept with the file
Illustrated example

Product scopeDesigned for formal project reviews, cost decisions and handover.

Discuss digital real estate
Document reviewsubmission, response and revisionThe drawingthe current revisionREVISION1Submittedto the reviewers namedFOR REVIEW2On the recordclosed and filedCLOSED4submittedresponses keptacceptedreturned to its author:a new revisionThe reviewerrecords the responseRETURNS3The reviewerrecords the responseACCEPTS3A returned drawing begins a newrevision; earlier reviews are retained.Document reviewsubmission, response and revisionThe drawingthe current revisionREVISION1Submittedto the reviewers namedFOR REVIEW2On the recordclosed and filedCLOSED4submittedresponses keptacceptedreturned to its author:a new revisionThe reviewerrecords the responseRETURNS3The reviewerrecords the responseACCEPTS3A returned drawing begins a newrevision; earlier reviews are retained.

Document review

submission, response and revision

REVISIONThe drawingthe current revision

submitted → Submitted

FOR REVIEWSubmittedto the reviewers named

responses kept → The reviewer

ACCEPTS / RETURNSThe reviewerrecords the response

accepted → On the record

returned to its author: a new revision → The drawing

CLOSEDOn the recordclosed and filed

A returned drawing begins a new revision; earlier reviews are retained.

The document review process
Scope and access

Project teams, consultants and contractors work from a shared document record. Each review retains the submitted document, assigned reviewers, responses and outcome. Accepted packages are filed; returned packages begin a new revision.

Teams can track submittals, requests for information, contracts and change orders through their review stages. Documents and asset records support the project handover.

  • Document control
  • Submittals and reviews
  • Cost management
  • Handover

Existing users sign in Access requires an account and the right permissions.

Finance and accountingFor finance teams working in the UAE

Accounting with a clear audit trail.

Receivables, payables, banking and financial reporting, all posted through a general ledger.

Source documentPosted journalDebitCreditBalanced
Illustrated example

Product scopeUAE-first. Tax, payroll and currency rules must be verified before use.

Discuss finance
Journal postingfrom source document to reportInvoice, paymentthe source documentSOURCE1Posted journalfeeds the reportPOSTED3Posting refusedrequires correctionREFUSEDenters ledgerbalancedunbalancedtrace to sourceDebits equal creditsthe ledger's testUNBALANCED2Debits equal creditsthe ledger's testBALANCED2An entry that does not balancecannot be posted.Calculations remain unavailable untilthe required rules are approved.Journal postingfrom source document to reportInvoice, paymentthe source documentSOURCE1Posted journalfeeds the reportPOSTED3Posting refusedrequires correctionREFUSEDenters ledgerbalancedunbalancedtrace to sourceDebits equal creditsthe ledger's testUNBALANCED2Debits equal creditsthe ledger's testBALANCED2An entry that does not balancecannot be posted.Calculations remain unavailable untilthe required rules are approved.

Journal posting

from source document to report

SOURCEInvoice, paymentthe source document

enters ledger → Debits equal credits

BALANCED / UNBALANCEDDebits equal creditsthe ledger's test

balanced → Posted journal

unbalanced → Posting refused

POSTEDPosted journalfeeds the report

trace to source → Invoice, payment

REFUSEDPosting refusedrequires correction

An entry that does not balance cannot be posted.Calculations remain unavailable until the required rules are approved.

From source documents to financial reports
Scope and access

Invoices, payments and bank statements link to ledger entries and financial reports. Journals must balance, posted entries remain on record and period closing follows a controlled sequence.

Tax, payroll and currency calculations use verified rules with recorded effective dates. A calculation remains unavailable until the required rule has been approved.

  • General ledger
  • Receivables and payables
  • Bank reconciliation
  • Financial reporting

Existing users sign in Access requires an account and the right permissions.

Approvals and decisionsFor managers and operational teams

Review requests across your business.

Approvals and requests from the connected products, reviewed from one inbox.

Your decisionAwaiting confirmationThe source confirmsDecision applied
Illustrated example

Product scopeRequires connected products. Each source system checks and confirms the decision.

Discuss approvals
Request approvaldecisions confirmed by the source systemA connected systemraises the requestRAISES1A managerreviews and decidesDECIDES3The source systemchecks, then appliesAPPLIES4raisesrecord includedthe decisionconfirmedonly thenOne inboxthe record beside itPENDING2One inboxthe record beside itCONFIRMED2The inbox submits the response;the source system checks and applies it.Outdated information is identified.Request approvaldecisions confirmed by the source systemA connected systemraises the requestRAISES1A managerreviews and decidesDECIDES3The source systemchecks, then appliesAPPLIES4raisesrecord includedthe decisionconfirmedonly thenOne inboxthe record beside itPENDING2One inboxthe record beside itCONFIRMED2The inbox submits the response;the source system checks and applies it.The inbox identifies informationthat may be out of date.

Request approval

decisions confirmed by the source system

RAISESA connected systemraises the request

raises → One inbox

PENDING / CONFIRMEDOne inboxthe record beside it

record included → A manager

DECIDESA managerreviews and decides

the decision → The source system

APPLIESThe source systemchecks, then applies

confirmed only then → One inbox

The inbox submits the response; the source system checks and applies it.Outdated information is identified.

How a request is reviewed and confirmed
Scope and access

Managers can review requests from connected products in a shared inbox, with access to the original record. The requesting team can follow the status of each decision.

The source product checks permissions and applies the response. The inbox marks a decision complete only after confirmation, and identifies information that may be out of date. Available request types depend on the connected products.

  • Approvals inbox
  • Requests and responses
  • Delegation
  • Decision tracking

Existing users sign in Access requires an account and the right permissions.

Clubs and membersFor clubs, trainers and their members

Club information and schedules for your members.

Club information, classes and schedules, with a dedicated app for members.

At the clubClassesTrainersScheduleBooking receiptClass bookedMember record
Illustrated example

Product scopeMembership, plans and billing sit on the shared platform.

Discuss clubs and members
Class schedules and bookingpublished schedules in the member appClub staffkeep the schedule currentPUBLISHES1Schedule and classesstaff changes loggedON RECORD2Membership and billingon the shared platformPLATFORM3The member appa member finds and booksMEMBERS4publishesmember viewplan and billingbooking recordedMembers see the schedule published by staff.Membership, plans and billing live on the shared platform.The club tools build on that record.Class schedules and bookingpublished schedules in the member appClub staffkeep the schedule currentPUBLISHES1Schedule and classesstaff changes loggedON RECORD2Membership and billingon the shared platformPLATFORM3The member appa member finds and booksMEMBERS4publishesmember viewplan and billingbooking recordedMembers see the schedule published by staff.Membership, plans and billing are heldon the shared platform.

Class schedules and booking

published schedules in the member app

PUBLISHESClub staffkeep the schedule current

publishes → Schedule and classes

ON RECORDSchedule and classesstaff changes logged

member view → The member app

PLATFORMMembership and billingon the shared platform

plan and billing → The member app

MEMBERSThe member appa member finds and books

booking recorded → Schedule and classes

Members see the schedule published by staff.Membership, plans and billing live on the shared platform. The club tools build on that record.

Member access and club administration
Scope and access

Members use a dedicated app to find clubs and browse classes. Staff update club information, trainers and schedules through the platform, with each change attributed to its author.

The product includes a bilingual website and content management. Membership records, plans and billing are held on the shared platform; member access remains separate from staff access.

  • Member app
  • Classes and schedules
  • Club administration
  • Bilingual website

Existing users sign in Access requires an account and the right permissions.

MXENE AIFor teams working with organisational knowledge

AI agents for your organisation’s knowledge.

Develop AI agents, search organisational knowledge, extract document content and analyse data in a dedicated environment.

Your source documentThe cited passageAnswer with citation↖ Read the source
Illustrated example

Product scopeRuns separately. Model providers, access and hosting are agreed for each deployment.

Discuss MXENE AI
Knowledge retrievalanswers with their sourceDocuments and scansyour organisation's ownYOURS1Searchable knowledgein your environmentINDEXED2AI agents and analysisuses retrieved contextTASKS3The answerits source beside itCITED4extractsretrieve contextassisted worktrace to sourceSource citations support review of the answer.Model providers, data access and hosting are agreedfor each separate deployment.Knowledge retrievalanswers with their sourceDocuments and scansyour organisation's ownYOURS1Searchable knowledgein your environmentINDEXED2AI agents and analysisuses retrieved contextTASKS3The answerits source beside itCITED4extractsretrieve contextassisted worktrace to sourceSource citations support review of the answer.Model providers, data access and hostingare agreed for each deployment.

Knowledge retrieval

answers with their source

YOURSDocuments and scansyour organisation's own

extracts → Searchable knowledge

INDEXEDSearchable knowledgein your environment

retrieve context → AI agents and analysis

TASKSAI agents and analysisuses retrieved context

assisted work → The answer

CITEDThe answerits source beside it

trace to source → Documents and scans

Source citations support review of the answer.Model providers, data access and hosting are agreed for each separate deployment.

Document processing and knowledge retrieval
Scope and access

Document search and extraction connect with tools for building agents, analysing data and coordinating automated tasks. Teams can retrieve relevant passages from documents and scanned files, with citations for source checking.

MXENE AI runs separately from the other products. Model providers, data access and hosting are configured for each deployment and agreed before sensitive material is introduced.

  • Task-specific agents
  • Knowledge retrieval
  • Document extraction
  • Analytics

Existing users sign in Access requires an account and the right permissions.

Find the right product for your organisation.

Tell us about your requirements and existing systems. We can assess whether a product is suitable and where adaptations may be needed.

Discuss your requirements