The product family

The MXENE
product range.

Our products cover customer management, construction, finance, approvals, fitness, academic review and enterprise AI. Read about their capabilities below, or contact us to discuss your requirements.

CRM and the industry products share the MXENE platform. MXENE AI provides a separate environment for enterprise AI.

Customer relationshipsFor sales, service and marketing teams

MXENE CRM

Customer management for sales and service.

Manage leads, opportunities and support cases, with AI assistance for routine tasks.

MXENE CRM keeps conversations, quotes and support cases alongside the customer record. Sales and service teams can see what has already been discussed before replying or following up.

The AI desk can draft replies, summarise records, help qualify leads and route requests. It works within the user's permissions and records its actions for review.

  • Sales pipelines
  • Customer service
  • Campaigns
  • AI-assisted work

Product access requires an account and permission.

draft route Customerrecord Salesopportunity Quote& order Service& support AI desk
How sales and service use the customer record
How the AI desk carries out a request
no yes User request Read permittedrecords Summary & draft Approveaction? Revise Scoped tool Audit log Workflows
A closer look
Construction managementFor project teams, consultants and contractors

MXENE CHub

Construction documents, reviews and costs.

Bring drawings, submittals, reviews and cost decisions together from design through handover.

CHub helps project teams manage documents and reviews across consultants, contractors and other participants. Each review records the document, the person responsible, their response and any subsequent revision.

Teams can track submittals, requests for information, contracts and change orders through their review stages. Project documents and asset records are also available for handover.

  • Document control
  • Submittals & reviews
  • Cost management
  • Handover

Product access requires an account and permission.

accept revise Project document Submit for review Reviewresponse Outcome recorded Prepare revision Handover record
The document review process
Finance & accountingFor finance teams working in the UAE

MXENE ERP

Accounting for businesses in the UAE.

Manage receivables, payables, banking and financial reporting through a general ledger.

MXENE ERP links invoices, payments and bank statements to their ledger entries and reports. Journals must balance, posted entries remain on record, and period closing follows a controlled process.

Tax, payroll and currency calculations use verified rules with recorded effective dates. If a required rule has not been approved, the software will not run the calculation.

  • General ledger
  • Receivables & payables
  • Bank reconciliation
  • Financial reporting

Product access requires an account and permission.

balanced unbalanced Invoices & bills General ledger Payments & receipts Debits equalcredits Posted journal Posting refused Financial reports
From source documents to financial reports
How a financial period closes
checks pass controller OpenBalanced postings ClosingComplete closing runs LockedNo new postings ReopenedReason recorded Reversals enteran open period
A closer look
Approvals & decisionsFor managers and the teams waiting on a decision

MXENE Pulse

An inbox for management approvals.

Review approvals and requests from connected MXENE products in one inbox.

Pulse lets managers review requests without opening each product separately. They can consult the original record before responding, and teams can track the progress of a decision.

The product that sent the request checks and applies the response. Pulse waits for confirmation before marking it complete and indicates when its information is out of date. The request types available depend on which products are connected.

  • Approvals inbox
  • Requests & responses
  • Delegation
  • Decision tracking

Product access requires an account and permission.

accept decline confirm Connected product Pulse inbox Review and decide Sourcechecks Decision applied Reason returned Pulse updated
How a request is reviewed and confirmed
Fitness & wellnessFor clubs, trainers and their members

MXENE Tau

Member and staff tools for fitness clubs.

Manage club information, classes and schedules, with a dedicated app for members.

Members use the Tau app to find clubs and explore classes. Staff have separate tools for managing club information, trainers and schedules.

Tau also includes a bilingual website with content management. The MXENE platform holds membership records, plans and billing; Tau provides the club and member tools.

  • Member app
  • Classes & schedules
  • Club administration
  • Bilingual website

Product access requires an account and permission.

plan & billing Club staff Schedules& club content Member app MXENEmembership Member experience
Member access and club administration
Academic reviewFor academic reviewers and quality teams

MXENE IA

Evidence and reporting for academic review.

Organise programme evidence, record reviewer findings and prepare assessment reports.

Insights Academia helps reviewers find submitted evidence, examine findings and record their assessments. Missing information is flagged for resolution. Calculations use versioned rules so reviewers can identify the basis of a result.

AI helps extract and compare information. A named reviewer resolves disputed findings and issues the report. Standalone course audits are indicative and do not carry an accreditation rating.

  • Evidence review
  • Assessment tracking
  • Findings & actions
  • Report preparation

Product access requires an account and permission.

clarify confirm Submitted evidence Extract and locate Reviewerjudgement Resolve evidence Calculate& prepare Reviewerissues report
From submitted evidence to a reviewed report
Enterprise AIFor teams working with organisational knowledge

MXENE AI

AI tools for documents and business knowledge.

Search organisational documents, extract information and build agents for specific tasks.

MXENE AI combines document search and extraction with tools for building agents, analysing data and arranging automated tasks. Teams can retrieve relevant material from their documents and process information from scanned files.

The platform runs separately from the other MXENE products. Model providers, data access and hosting are configured for each deployment. We can discuss those requirements with you before you introduce sensitive material.

  • Task-specific agents
  • Knowledge retrieval
  • Document extraction
  • Analytics

Product access requires an account and permission.

Documents& scanned files Extractinformation Searchableknowledge Task-specificagents Analysis& reporting Answers& assisted work
Document processing and knowledge retrieval

Need help choosing a product?

Describe your requirements and the systems you already use. We can discuss which products may fit.

Contact us